EagleHQ ("EagleHQ", "we", "us", or "our") operates the website eaglehq.us and the websites, booking tools, and dashboards we build and host for our clients (collectively, the "Services"). This Privacy Policy explains what we collect and how we use it.
Information we collect
- Account information — name, email, phone number, and business details you provide when you request a site, create an account, or contact us.
- Booking and customer data — information submitted through booking forms, support tickets, and customer portals on the sites we host.
- Payment information — processed by our payment provider (Stripe). We do not store full card numbers on our servers.
- Usage data — pages visited, actions taken, device and browser information, and similar analytics collected automatically.
How we use information
- To build, host, operate, and improve the Services.
- To process bookings, subscriptions, invoices, and payments.
- To send transactional messages (confirmations, receipts, and service notices) and, where you have opted in, marketing updates.
- To provide support and respond to your requests.
- To detect, prevent, and address fraud, abuse, and security issues.
Sharing
We do not sell your personal information. We share it only with service providers who help us run the Services (such as hosting, email delivery, and payment processing), when required by law, or as part of a business transfer. Each provider is bound to use the information only to perform services for us.
Data retention
We keep information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your choices
- You may access, correct, or delete your account information from your dashboard or by contacting us.
- You may opt out of marketing email at any time using the unsubscribe link.
- Depending on where you live, you may have additional rights over your personal data; contact us to exercise them.
Cookies
We and our providers use cookies and similar technologies. See our Cookie Policy for details.
Contact
Questions about this policy? Email us at hello@eaglehq.us.