Talon answers your website chat, books the job, texts back the calls you miss and helps you sort out problems after the work is done. You decide what it does. It never changes anything without your OK.
Answers your website chat
Visitors ask about prices, areas and hours. Talon answers from your own details in seconds, and anything it isn't sure of goes to you.
Summit Plumbing
Usually replies in seconds
Hi! Ask us anything, or book a visit.
How much to unblock a drain?
Drain unblocking starts at $129. Mike will confirm the price before he starts any work.
Tap a question
Books the job in the chat
When someone's ready, Talon shows your real open times right in the chat and books the visit while they're still keen.
Summit Plumbing
Talon is answering
My kitchen sink is blocked. Can someone come this week?
Sorry to hear that! These are our open times for a drain unblocking. Pick one that suits you:
Open times
Drain unblocking
Try it: pick a day and a time.
You stay in charge
Pick how far Talon goes with bookings
Summit Plumbing
Talon is answering
Can someone unblock my kitchen sink this week?
Sorry to hear that! These are our open times:
Open times
Drain unblocking
Request sent
Thu Oct 29, 10 AM – 12. We'll confirm shortly.
What the visitor sees
Texts back missed calls
On a roof, under a sink, driving. When you can't pick up, Talon texts the caller within seconds and keeps the conversation going until you can.
The caller's phone
Summit Plumbing
(555) 300-1188
Call them. Nobody's free.
Helps with Support
When a customer reports a problem, Talon reads it with the job and your guarantee terms, says whether it looks covered, writes the reply and finds the return visit.
From the visit page
The new tap is dripping again
It started last week. A slow drip from the base, even when it's fully off. Photos attached.
Not sure if it's covered?
Talon reads the claim, the job and your terms, then writes the reply.
Talon AI
Included on every planYour own assistant that knows every job, customer and invoice. Ask in plain words, get the answer in seconds, and let it set up the work.
Tap to ask
Talon
Online
Tap any of these to see it in the chat.
By hand
0 taps
With Talon
1 sentence
Same result. Talon finds the free slot and checks the crew for you.
Nothing changes without you
Talon proposes. You tap Confirm.
Only your business
It reads your records and no one else's.
Respects your team's access
Each person's Talon sees what they can.
Remembers what matters
Tell it once; it keeps it.
AI credits come with your plan every month, with nothing billed per use.
Starter
0credits / mo
Pro
0credits / mo
Growth
0credits / mo
Enterprise
0credits / mo
Set up in minutes
Every Talon job lives in Settings › Talon AI. Turn each one on or off and set it up in a step or two.
Settings › Talon AI
Talon is doing 4 of 5 jobs
Fair questions
Talon answers from your own details: your services, prices, hours, service area and anything you add in Settings › Talon AI. When a question isn't covered, it says so and passes the question to you instead of guessing.
In your dashboard, every change Talon suggests waits for you to tap Confirm. In Support it drafts replies but never sends one. In the chat it only books the way you chose: as a request you confirm, or straight onto the schedule.
No. It only offers times your schedule shows as free, and each booking is checked again the moment it's made.
You choose the words that mean “a person, now” (leak, flood, no heat and so on). When a text has one, the lead is marked urgent and you get a text straight away. Talon also goes quiet for a while after someone on your team texts the customer, so it never talks over a person.
For the missed-call text back, yes: EagleHQ gives you a business number that rings your mobile first. If nobody picks up, Talon texts the caller. The website chat, booking, Support and the dashboard need nothing extra.
Talon comes with every plan, with a monthly allowance of credits and nothing billed per use. You can see what each job used in Settings › Talon AI.
Talon comes with every EagleHQ plan. Switch on what you want in Settings › Talon AI.
Every planNothing changes without your OKSwitch off any time