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← Changelog
ImprovedOct 25, 2026

Leads reads like a conversation

Every lead now opens on the conversation: what the customer said, what Talon replied and what your team wrote, in one thread. One box answers them, whether that's a reply in their website chat, a text, or a note about the call you made.

  • Chats and texts in one thread, updating live
  • One reply box for chat, text, calls and notes
  • See the latest message, and who's waiting on you
← EarlierWhat's new knows what you've readLater →Live chat on your website
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